Est. 1984
Over 40 years of passion for textiles
Family Culture
A warm, supportive and inclusive workplace
Expert Team
Work alongside people who love what they do
Cornwall
Based in the heart of Truro city centre
Retail Assistant
We are looking for a friendly, knowledgeable and enthusiastic Retail Assistant to join our team at Truro Fabrics. This is a varied, hands-on role within our busy fabric and haberdashery shop, where you will support customers with their sewing and crafting projects, provide expert product recommendations and help create a welcoming and inspiring shopping experience.
The ideal candidate will have a passion for sewing, dressmaking or crafts, with the confidence to advise customers on fabrics, patterns and project requirements. You will be a positive and approachable communicator who enjoys helping people, takes pride in delivering excellent customer service and works well as part of a team. This role combines customer service, merchandising, stock management and sales, so a practical, organised and adaptable approach is essential.
You will be joining a friendly, creative environment where no two days are the same, supporting customers and colleagues across our store while developing your knowledge of fabrics, haberdashery and the wider world of making.
Digital Marketing Assistant
We are looking for a creative, organised and enthusiastic Junior Marketing Assistant to join our team at Truro Fabrics. Working closely with our eCommerce & Marketing Manager, this role offers the opportunity to gain hands-on experience across digital marketing, content creation, e-commerce and customer engagement within a creative retail environment.
The ideal candidate will have a passion for sewing, fabrics and creativity, with an interest in developing their marketing skills. You will help create engaging product content, support blog writing, produce photo and video content for our website and social media channels, and take ownership of a secondary social media platform. This role combines creative projects with practical administrative tasks, including updating our website, responding to customer enquiries and supporting the wider team with order fulfilment.
We are looking for someone who is keen to learn, takes initiative and enjoys working collaboratively as part of a friendly team. Strong writing skills, attention to detail and confident communication are essential, along with a willingness to get involved in photography and video content. Experience with Canva, CapCut, Adobe Creative Suite, social media, Shopify or basic SEO would be an advantage, but enthusiasm and a desire to grow your skills are just as important.
Why Work With Us?
Truro Fabrics is more than a shop, it's a community! We are the South West's largest independent fabric and sewing store, and our team is the reason our customers keep coming back. We are a close-knit, passionate group of people who genuinely love textiles, sewing, and helping others discover the joy of making.
Whether you are an experienced retailer, a sewing enthusiast, or simply someone who thrives in a creative, customer-focused environment, we would love to hear from you. We offer a friendly and supportive workplace, competitive pay, and the chance to be part of something special in the heart of Cornwall.
Life at Truro Fabrics
Every day at Truro Fabrics is different. You might be helping a first-time sewer choose their fabric, advising an experienced dressmaker on a complex project, or unpacking the latest arrivals from some of the world's most exciting fabric designers. Our team members are encouraged to share their knowledge, develop their skills, and grow with the business.
We are based in Calenick Street, Truro right in the heart of the city and we are proud to be a cornerstone of the local sewing and crafting community. If you share our love of textiles and great customer service, you will fit right in.